Lifestyle Blog

5 Strategic Ways to Deliver Bad News to The Owners — A Guide for Boards

Posted by Jennifer Harvey on Apr 21, 2021 9:45:00 AM

Delivering bad news is difficult. This is why successful HOA Board Members will go to any length to ensure the news is delivered in a way that minimizes conflict and frustration. As a board member, it's normal to feel ambivalence when delivering bad news. 

Reasons A Board Would Need to Deliver Bad News. 

One of the significant roles of a board is to enact and enforce rules, regulations as well as policies that enhance or maintain the health, well-being and safety of a homeowner's association (HOA). Nevertheless, as a board member, it's inevitable that at some point, you'll have to announce bad news to your unit-owners or shareholders. Bad news messages include capital projects that have fallen behind schedule, circumstances like mold remediation that might temporarily displace residents and parking lot resurfacing, leading to limited parking for some days. Other types of bad news include: 

  • Increased dues
  • Temporal or permanent closing of an amenity
  • Adjustments of rental rates
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Topics: HOA | Condo Management Services, HOA | Condo Board Responsibilities and Education, HOA | Condo Homeowner Responsibilities & Education, HOA | Condo Maintenance

Are Pools the Ultimate Luxury or Overwhelming Hassle?

Posted by Katie Vaughan on Apr 7, 2021 9:45:00 AM

Lounging by the pool and taking a dip can be very refreshing, especially when the temperatures are high. Homeowners Associations and Condominium Owners Associations provide this ultimate luxury amenity for prestigious homes and condos.

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Topics: HOA | Condo Management Services, HOA | Condo Board Responsibilities and Education, HOA | Condo Amenity and Common Areas, HOA | Condo Rules & Regulations and Enforcement

HOA Board Member Recalls: What You Need to Know

Posted by Mary Arnold, CMCA®, AMS® on Mar 24, 2021 9:30:00 AM

Homeowners Association (HOA) board recalls are rare, and when they do happen, it is crucial to ensure they proceed according to the association's bylaws and state laws. These laws provide the basis to determine whether a recall is necessary and how to conduct it.

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Topics: HOA | Condo Management Services, HOA | Condo Planning and Projects, HOA | Condo Committees, HOA | Condo Board Responsibilities and Education, HOA | Condo Communication, HOA | Condo Homeowner Responsibilities & Education, HOA | Condo Rules & Regulations and Enforcement

Homeowners’ Association (HOA) Annual Meetings: Why They Matter and How to Prepare 

Posted by Terry Bascher on Mar 10, 2021 9:45:00 AM

A lot unfolds during HOA board meetings, and every member should invest time attending. They are vital to an association's success. At these meetings, the board holds elections, provides a big picture of budget, goals, upcoming projects, governance, and more.

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Topics: HOA | Condo Committees, HOA | Condo Communication, HOA | Condo Homeowner Responsibilities & Education, HOA | Condo Board and Annual Meetings

10 Essential HOA Board Member Qualifications

Posted by Mary Arnold, CMCA®, AMS® on Feb 24, 2021 9:15:00 AM

While it may be technically true that any homeowner who is a member of the community can run for a spot on the HOA board, it's just as true that not just anyone can thrive in the role. When electing officers to help lead your community, keep your eye on those who share some of these ten essential HOA board member qualifications. 

Present and Accounted For

Seasonal residents are always fun to have in the social mix. Throughout the year, they blow in and out of town, bringing stories and adventures in their wake. These folks make great friends and neighbors, but they're less helpful as board members. You're looking for folks who stay connected to the needs of the community year-round. 

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Topics: HOA | Condo Management Services, HOA | Condo Planning and Projects, HOA | Condo Community Events and Programs, HOA | Condo Communication, HOA | Condo Rules & Regulations and Enforcement, HOA | Condo Developing Communities

Considering Mask Enforcement in Your Community Association? 4 Key Takeaways

Posted by Annette Byrd, CMCA®, PCAM® on Feb 10, 2021 9:45:00 AM

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We've reached an exciting stage in the ongoing COVID-19 pandemic. With the vaccine program now rolling out, citizens are more than ready to heave a collective sigh of relief and start getting back to normal. Simultaneously, however, the vaccine program will be incremental, meaning it could be months before enough people can be vaccinated to make a dent in the infection rates. If your community association is considering instituting a mask mandate over and above your local ordinances, please consider these four takeaways. 

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Topics: HOA | Condo Planning and Projects, HOA | Condo Board Responsibilities and Education, HOA | Condo Emergency and Safety, HOA | Condo Communication, HOA | Condo Rules & Regulations and Enforcement

3 Considerations When Using Group Text for Your Community Association

Posted by Duane McPherson, CMCA, PCAM® on Jan 27, 2021 9:45:00 AM

Group or Mass Texting features have existed for a while, but the service hasn't always been popular. Many people recall a 2018 news story about residents in Hawaii getting a false Emergency Alert Text that showed just how integral this service is but also how important it is to get it right.

There are plenty of single-service providers out there who offer a group text platform, but if you're interested in using this technology for your community, talk to your community manager to see if your community management software offers texting capabilities. It's also important to discuss any state and local laws that may affect how group texting can be used for your association.

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Topics: HOA | Condo Planning and Projects, HOA | Condo Board Responsibilities and Education, HOA | Condo Communication

The Value of High Membership Dues in a Luxury Condominium

Posted by Duane McPherson, CMCA, PCAM® on Jan 13, 2021 9:30:00 AM

If you're in the market to purchase a luxury condominium and are wondering whether the high membership fees associated with ownership are actually worth it, we're here to tell you... well that depends on what you value as a homeowner. We wish it were more concise but the truth is that every owner has to decide for themselves if the investment in their lifestyle is worth the value presented by the community. Some luxury communities may have more moderate dues and fees, while other community fees may run in the thousands per month.

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Topics: HOA | Condo Amenity and Common Areas

New Year? New You!

Posted by Amanda Causey on Dec 30, 2020 9:47:00 AM

2020 has been a difficult year with some unique challenges, and tomorrow will surely bring on a change for many of us. The new year is a time to take a look at the goals and objectives you have for the upcoming year and figure out exactly what it is you want and how you are going to make it happen. GrandManors knows that you will face challenges both personally and in your community and we want to support our communities and employees as best as possible. In addition to discussing some goal setting tactics with your community staff, we've also create a simple template for anyone wanting to set some personal goals for the new year.

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Topics: HOA | Condo Seasonal and Holiday

The Right Way to Raise Assessments

Posted by Duane McPherson, CMCA, PCAM® on Dec 16, 2020 8:45:00 AM

The cost of living continues to skyrocket across the World. In this case, the financial burden incurred in operations across various sectors remains a thorny issue. Your HOA is no exception. The association has to maintain a delicate balancing act between increasing assessments and keeping the fee to a nominal amount that homeowners are comfortable with but will pay the bills.

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Topics: HOA | Condo Management Services, HOA | Condo Board Responsibilities and Education

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