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Customer Support

Resident Services Center

Welcome to the GrandManors Resident Services Center, where we strive to quickly and efficiently answer your questions and service your needs regarding your home and community association. You have several options to get in touch with us and/or access your account.

It's a great day at GrandManors!

You have several options to get in touch with us and/or access your account.
Our Resident Service Center is open from 7:30 a.m. to 7:00 p.m.  Central Time, Monday through Friday. When reaching out, please be prepared to provide us with your account number and the name of your community association.

Phone: (855) 947-2636

CiraNet Owner / Resident Portal

Using the Owner / Resident Portal is the fastest and most efficient way to interact with your account, pay your assessments, access necessary documents, and see your account correspondence on a 24×7 basis. 

Getting Acquainted with the CiraNet Owner / Resident Portal

This user guide will introduce you to the Owner / Resident Portal, the information available to you on the portal, and how to locate the information you are seeking.  Click here to get started! 

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Did you know? Your recently updated portal contains a document and form archive where you can access all of your community governing documents and forms. Plus the new design makes it easier than ever to find the information you need quickly and easily.

Have your welcome letter and looking for more information about registering your account? Please visit your Owner/ Resident Portal registration page to activate your account.

Our Closing Portal provides a convenient way to order and access closing documents for an upcoming sale or refinance. If you need help setting up your account, you can find registration help by clicking here. If you need additional assistance or have already placed an order and have additional questions, you can contact a representative at 855-877-CIRA (2472).

We apologize for any inconvenience but all violation reports for your community need to be submitted through your Owner/Resident Portal in order to be properly evaluated by your community's Board of Directors. 
If you are unsure of how to report a violation in your portal please contact our resident service center at 1-866-473-2573 to receive more information.