Lifestyle Blog

Does Your Community Association Fitness Program Need Upgraded?

Posted by Duane McPherson, CMCA, PCAM on Sep 5, 2018 8:09:00 AM

If you are considering just buying a few weight machines and a few stationary bikes or treadmills and saying, "We have a fitness center in our community"... think again!

Residents are now looking for a much more diversified experience that meets their personal fitness needs. This means you will need to cater to everyone from the yogis to the cardio bunnies to the power lifters - and everyone in between.

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Topics: Lifestyle Amenities, On-Site Community Management

Condo Associations: On-Site Building Staff Roles & Responsibilities

Posted by Duane McPherson, CMCA, PCAM on Aug 1, 2018 8:03:00 AM


 If you live in a condominium or high-rise, chances are you pass on-site building staff at some point during your day. From doorman to porters, each play an important role in front, and behind, the scenes. Learning more about the staff and their roles and responsibilities helps in understanding what it takes to keep a property properly running.

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Topics: Condominium Management, Condominium Association, On-Site Community Management

HOA Management: Tips for Hiring an OnSite Manager or General Manager

Posted by Staff Writer on Dec 19, 2017 8:00:00 AM

When a general manager leaves their position, the first instinct is to find a replacement right away. The haste to fill a vacancy can lead to trouble down the road as important considerations are often overlooked. Having a vacancy is an inconvenience and means additional duties for staff, however taking this time to re-evaluate the position is vital to hire the right replacement. Here are some tips for hiring an on-site manager:

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Topics: Board Education, On-Site Community Management

Strategies for Handling HOA Neighborhood Disputes

Posted by Tiffany Barton on Feb 13, 2017 8:00:00 AM

In every community, there comes a time where there might be a neighbor-to-neighbor dispute. Typically, these differences stem from a noise complaint, landscaping violations, parking violations or a misuse of a common area. In every instance, it is the hope of the Association that the neighbors can resolve the conflict themselves, but in some cases, there may be a need for the on-site manager or Board to assist in the dispute. However, there needs to be a determination if this dispute affects one neighbor or several of the HOA members. If the dispute only has an impact on a handful of owners, the Association will want to use its resources to help diffuse the situation.

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Topics: Community Living, Board Education, On-Site Community Management

Onsite Community Management | Regional Differences

Posted by Shelly Stone on Feb 6, 2017 3:11:00 PM

The differences in onsite community management are as vast as the communities represented. Most managers training consists of the fundamental of community association management, but one of the greatest challenges a manager's faces is when they move from one side of the country to the other. Often, they find out that there are in fact differences in how we need to manage. Due to varying state laws, the approaches we take to legal, and physical environments can differ significantly.

State legal requirement is perhaps the most noticeable regional difference. Because state requirements can vary, it is the best practice that the community manager first familiarizes themselves with the laws of the state that the association resides, along with the association’s governing documents. One state may allow closed board meetings, while many others require that all meetings be open to the owners. The collection of assessments is a priority for the most association as they are the lifeblood of the community. Therefore, collections policies must comply with respective state laws and followed carefully and consistently to allow legal recourse for non-payment, if needed. There are also many states have enacted regulations that require licensing, certification and standards. Those managing in Alaska, California, Colorado, Connecticut, Florida, Georgia, Illinois, Nevada, and Virginia should pay particular attention to the requirements for managing community associations. Additionally, each legislative year other states may have proposed regulations regarding management of Community Associations.

Each region presents its challenges when it comes to maintenance. For instance, areas that get snow need to plan for removal along with repairs for damage caused by salt solutions and plowing equipment. In other regions, hail damage is an annual concern, and a plan must be in place for addressing it promptly, while wind and rain damage are a concern for hurricane and tornado regions. Disaster response is an essential ingredient of managing large onsite managed communities. A community that is not prepared is not going to recover as quickly as another that has a disaster plan in place.

Planning is critical in managing associations in every region. A community calendar is helpful for charting out the maintenance needs for seasonal challenges and making sure that the association has the right insurance policies in place with adequate coverage. It is important to budget for preventative measures, repairs not covered by the reserve fund or insurance, or for the insurance deductible when necessary.

Every region has something special to offer, having onsite management that knows the challenges of your area is invaluable. When selecting a manager or management company, choose them knowing that their knowledge in helping the association navigate the various regional aspects of the community is key to the long-term success of the association and the community as a whole.

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Topics: HOA Management, Community Management, Board Education, On-Site Community Management

Snow Removal Planning for Community Associations

Posted by Duane McPherson, CMCA, PCAM on Feb 2, 2017 8:12:18 AM

I was talking with a friend recently regarding the challenges that they have with snow removal, and how they were managing the record snowfall that they have had so far this year. In certain areas of our nation, the snowfall has been significant, and in some instances, welcome reprieve due to droughts.   Snow removal for community associations is something that has to be planned for, knowing mother nature throws us curveballs all of the time. 

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Topics: Community Living, On-Site Case Studies, On-Site Community Management, HOA Management, Board Education

Why Curb Appeal Matters for Onsite Managed Associations

Posted by Justin Vaupel on Jan 3, 2017 8:00:00 AM

“You never get a second chance to make a first impression”…. We have all heard this before, and it is particularly the case when it comes to your home.  Curb appeal is not just a catchphrase used by television personalities on HGTV.  It is the first step in an ever-growing list of requirements in determining if a home fits your personality.  Let’s face it- your home is a direct reflection of you.  Your home is a virtual showcase, providing a venue for friends, family, and others to experience what is important to you. 

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Topics: Community Living, Community Management, On-Site Community Management

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