Delivering bad news is difficult. This is why successful HOA Board Members will go to any length to ensure the news is delivered in a way that minimizes conflict and frustration. As a board member, it's normal to feel ambivalence when delivering bad news.
Reasons A Board Would Need to Deliver Bad News.
One of the significant roles of a board is to enact and enforce rules, regulations as well as policies that enhance or maintain the health, well-being and safety of a homeowner's association (HOA). Nevertheless, as a board member, it's inevitable that at some point, you'll have to announce bad news to your unit-owners or shareholders. Bad news messages include capital projects that have fallen behind schedule, circumstances like mold remediation that might temporarily displace residents and parking lot resurfacing, leading to limited parking for some days. Other types of bad news include:
- Increased dues
- Temporal or permanent closing of an amenity
- Adjustments of rental rates